Bucks Sport Academy Limited & Bucks Sport Academy Development Limited
General
1
1.1
Bucks Sport Academy Limited & Bucks Sport Academy Development Limited are registered in England. Whose registered office is at 85 Grenville Avenue, Wendover, Aylesbury, Bucks, HP22 6AL (“we”, “us” and“our”) takes the privacy rights of our customers very seriously. We are the data controller and we will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and national laws which relate to the processing of personal data (“Data Protection Legislation”).
1.2
This privacy policy explains how we process personal data when you apply for our courses, when you visit our website. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
2
Your data
2.1
For the purposes of this privacy policy, “Your Data” means any information about you or your child from which you are personally identifiable, including without limitation your name, age, address, email address and mobile telephone number and any other information from which you can be identified (such as video footage or photographs) which you (or a third party) may disclose to us or otherwise via our site or social media such as Twitter, Instagram and Facebook.
3
How we collect your data
3.1
We may collect and process Your Data in the following circumstances:
3.1.1
Whenever you visit sportevolution.co.uk. We may collect details of your visits including, but not limited to, traffic data, location data and other communication data and the resources you access (see section 3.2.2 below);
3.1.2
Whenever you provide Your Data to us when reporting a problem or concern such as making a complaint, making an enquiry or contacting us for any other reason;
3.1.3
Whenever you complete one of our voluntary surveys that we use for research purposes.
3.1.4
Whenever you disclose Your Data to us, or we collect Your Data from you, in any other way.
3.2
We may also collect data in the following ways:
3.2.1
IP Address – We may collect information about your device, including where available your Internet Protocol address, for reasons of fraud protection. We may also collect information about your device’s operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
3.2.2
Cookies – Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.
4
How we use your information
4.1
We may use Your Data for our own legitimate interests, in order to:
4.1.1
Monitor, develop and improve your experience and ensure that content of sportevolution.co.uk is presented in the most effective manner for you and for your computer.
4.1.2
Provide you with information, products or services that you request from us;
4.1.3
Allow you to participate in interactive features of our service, should you choose to do so;
4.1.4
Notify you about changes to our service;
4.1.5
Process and deal with any complaints or enquiries made by you;
4.1.6
Investigate any suspected breach of the terms of service by or otherwise relating to you.
4.1.7
Contact you for marketing purposes and share Your Data with third parties (see sections 9 and 10 of this policy for further details).
5
Retention of your data
5.1
When you enrol onto a Bucks Sport Academy/Bucks Sport Academy Development course we will keep your data for a maximum of three years.
6
If you fail to provide personal data
6.1
Where we need to collect personal data by law or under the terms of enrolling we have with you and you fail to provide the data when requested, we may not be able to allow you or your child’s participation in your chosen course (for example, to provide you with services). In this case, we may have to decline your application, but we will notify you if this is the case at the time.
7
Marketing
7.1
In addition to the uses described in sections 2 to 7 above, we may also use Your Data for our legitimate interests including for marketing, market research and related purposes, such as:
7.2
Providing you with information about our products and services, or related products and services via email/post/telephone/text which may be of interest to you;
7.3
Asking you to participate in market research, for example surveys about topical issues, our services and products. We will always try to tell you before you participate in a survey how any information you provide in the survey will be used.
7.4
We will always inform you before collecting Your Data if we intend to use Your Data for marketing, market research and related purposes. Where we intend to use Your Data for the marketing of services and products of third party organisations and/or disclose Your Data to any third party for such purposes we will obtain your prior consent.
7.5
Your right to opt-out – You have a right to opt-out of receiving any marketing information (from ourselves and/or a third party) at any time. To opt-out of receiving such information you can:
7.5.1
email us at info@buckssportacademy or development@thisisbase.co.uk
8
Disclosure of your data to Third Parties
8.1
In addition to the third parties mentioned above, we may disclose Your Data to third parties for our legitimate interests as follows:
8.1.1
To payment providers to process online payments for our goods and/or services;
8.1.2
IT software providers that host our website, store data and provide other software services on our behalf;
8.1.3
To reputable third parties in order to gather general statistical information about the Website user base, sales patterns, traffic volumes and related matters but these details will not include information personally identifying you;
8.1.4
HM Revenue and Customs, regulators and other authorities who require reports of processing activities in certain circumstances;
8.1.5
Marketing organisations to assist with the distribution of our marketing correspondence;
8.1.6
to the Press Association for the purpose of press coverage;
8.1.7
Third parties who we may choose to sell, transfer or merge parts of our business or assets. Alternatively, we may seek to acquire other businesses, then the new owners may use your personal data in the same way as set out in this privacy policy;
8.1.8
To the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms of Service or where We are under a duty to disclose or share Your Data in order to comply with any legal obligation;
8.1.9
To governing and representative bodies of sport and recreation including local and county league’s to improve the management and co-ordination of sport within their territory, undertake marketing and survey participation (where we have your consent);
8.1.10
Social media organisations for their own promotion and marketing purposes (this relates to video footage only and such data will only be shared with your prior consent);
10
Data security
10.1
Where we have given You (or where You have chosen) a password which enables you to access certain parts of thisisbase.co.uk, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
10.2
Unfortunately, the transmission of information via the internet and mobile networks is not completely secure. Although we will do our best to protect Your Data, we cannot guarantee the security of Your Data transmitted to sportevolution.co.uk. Any transmission is at your own risk. Once we have received Your Data, we will use strict procedures and security features to try to prevent unauthorised access.
10.3
Information you provide to us is stored on our secure servers. We have implemented appropriate physical, technical and organisational measures designed to secure your information against accidental loss and unauthorised access, use, alteration or disclosure. In addition, we limit access to personal data to those employees; agents, contractors and other third parties that have a legitimate business need for such access.
11
Links to other websites
11.1
thisisbase.co.uk may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these when you leave our Site, we encourage you to read the privacy notice/policy of every website you visit.
12
Legal basis for processing your personal data
12.1
We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:
12.1.1
For performance of a service we enter into with you;
12.1.2
Where necessary for compliance with a legal or regulatory obligation we are subject to; and
12.1.3
For our legitimate interests (as described within this policy) where your interests and fundamental rights do not override these interests.
13
Access to, updating, deleting and restricting use of your data
13.1
It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes.
13.2
Data protection legislation gives you the right to object to the processing of your personal data in certain circumstances or withdraw your consent to the processing of your personal data where this has been provided. You also have the right to access information held about you and for this to be provided in an intelligible form. If you would like a copy of some or all of your personal data, please send an email to info@thisisbase.co.ukor info@buckssportacademydevelopment.co.uk In certain circumstances we reserve the right to charge a reasonable fee to comply with your request.
13.3
You can also ask us to undertake the following:
13.3.1
Update or amend Your Data if you feel this is inaccurate;
13.3.2
Remove Your Data from Our database entirely;
13.3.3
Send you copies of Your Data in a commonly used format and transfer Your Data to another entity where you have supplied this to us, and we process this electronically with your consent.
13.3.4
Restrict the use of Your Data.
13.4
We may request specific information from you to help us confirm your identity and your right to access/provide you with the personal data we hold about you or make your requested changes. Data protection legislation may allow or require us to refuse to provide you with access to some or all of Your Data/comply with requests made in accordance with your rights referred to above. If we cannot provide you with access to Your Data, or deal with any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
13.5
Please send any requests relating to the above to our Data Protection Lead at info@thisisbase.co.uk specifying your name the action you would like us to undertake. Note that is relation to requests to access Your Data, we reserve the right in certain circumstances to charge a reasonable fee to carry out your request.
14
Right to withdraw consent
14.1
Where you have provided your consent to the collection, processing and transfer of your personal data, you may withdraw that consent at any time. This will not affect the lawfulness of data processing based on consent before it is withdrawn. To withdraw your consent please contact us at info@thisisbase.co.uk.
15
Changes to our privacy policy
15.1
Any changes we may make to this privacy policy in the future will be posted on this page. We encourage you to check this privacy policy from time to time for any updates or changes to the privacy policy. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent where required by applicable law or regulation.
16
Contact us
16.1
If you have any questions, comments or requests regarding this policy or how We use Your Data please contact our Data Protection Lead info@thisisbase.co.uk.
Privacy Policy last updated: June 2020